The Information Ticket Handler system installed at the National Media and Communications Authority was enhanced with a new feature. Thanks to the Avaya integration, the data and content of voice calls can be attached directly to a ticket at the organization within the Eventus system.
With the new member of the Eventus product family, shift planning and management is easily automatized. HungaroControl, the Hungarian air navigation service provider, chose the new solution to support the ensuring of the headcount necessary for secure air traffic control.
In February 2020, the Customer Relationship and Information Department of the National Media and Infocommunications Authority (NMHH) replaced its legacy Information Request Ticket Handler (TÜA) with an efficient, Eventus-based platform. Thanks to the new solution, users can perform their tasks quicker and easier from now on.
E.ON has joined the group of clients using Fornax’s proprietary product, the Eventus workflow and work force management platform to manage their business processes related to their electricity and gas network.
The Eventus Social module is Fornax’s first community, sharing type service. With the help of the independent Eventus solution, our partners can involve appropriately trained and certified external workforce to get the less complex tasks done, at the same time supporting flexible telecommuting and the employment of young professionals.
Successful completion, useful results. The experimental BigData Module project within the Eventus workflow and work force management framework led to a solution that efficiently supports Fornax’s partners in the improvement of their financial indicators.
The business development manager of Fornax recently gave a lecture at the event of the Academy of Agricultural IT in Gödöllő with the title „What makes an agricultural IT development succeed?”
Fornax was present this year again at the TM Forum, the most prestigious event and expo of the IT/Telco sector, where our company was represented by general manager Zoltán Nagy, and experts László Rudolf and Balázs Virághalmy in Fornax ICT colours.
Hungarian Railway is building its own GSM-R network, resulting in not only more efficient communication, but also the ability to join the European GSM-R network. Fornax ICT supports the project with as many as four systems.
The Fornax company group presented itself for the international market at this year’s TM Forum. The E.Fault@CC module of our Eventus solution made it to the TM Forum list, which is a great professional acknowledgement.
Fornax will be among the exhibitors with Eventus solution at the global IT event TM Forum in Nice.
The E.Fault@CC module of Fornax made it to the Outstanding Contribution to Enabling Improved Customer Centricity Award list of TM Forum this year, an award that is meant to acknowledge the customer centric attitude of the solutions exhibited.
Since 2001 Croatian Telecom has been using the so-called WWMS solution based on the Eventus system developed by Fornax.
The National Ambulance Service introduced a new, state of the art solution in order to enable more efficient flow of information and quicker work flows in the areas of ambulance dispatch and patient transport.
In the beginning of 2015 the Institute of Geodesy, Cartography and Remote Sensing (FÖMI) introduced the Eventus-based professional system developed by Fornax ICT Kft. to administer working hours for the entire organization.
December 2014 saw the successful closure of the HUNOR project commissioned by OKTF NHI. As a part of the project, Fornax developed the Waste Management Base System.
The newest member of Fornax’s Eventus family of products is an ACS server implementation with the help of which devices installed at the customers of telecommunication operators and supporting the TR069 standard become centrally manageable.
Oracle Open World is one of the world’s largest IT conference organized every September in San Francisco with the participation of prominent companies, IT decision makers and business IT experts. The event in 2012 attracted 50 000 visitors to the more than 12 central sties in the city, both indoors and outdoors. The topics investigated by […]
The new release contains the following developments: More secure encryption method for the locally stored sensitive data Customization of dropdown lists by task types Editing the task list’s GUI Supporting of Cloud Units New and flexible branding possibilities Camera integration Supporting of signature by the use of capacitive stylus
Eventus is an award winning Enterprise Workflow and Workforce Management Solutiondesigned to dramatically increase the work efficiency of companies. Due to its core functions, features and architecture, Eventus has the added advantage that it can also play a significant role in the integration of enterprise applications. More information… Although Eventus has its references in and […]
During the provisioning and fault clearance processes technicians have to register and send the IDs of CPE to the central workflow server and update their personal inventory. These IDs contains several digits which increases the possibility of manual errors. This can cause serious discrepancies in stock and controlling reports because of insufficient data quality. Manual […]
Eventus Warehouse Module provides the possibility to manage personal inventory of the field force colleagues and track equipment usage. Mobile Stock function provides personal inventory management for the field force colleagues and registration of all materials used on customer premises. Necessary devices and additional installation materials are ordered from the central storage facility by a regional […]
The brand new navigation client with Montenegrin map is made for the Android mobile client with 3D view and autorouting. It is optimized for HTC Desire with very fast zooming and map browsing. The client is enriched with user friendly features: Automatic routing with voice prompts Fully customizable Lock-on-road feature Coordinates (latitude and longitude, […]
UPC Hungary had the idea and the process how to raise revenue and reduce losses of income and needed a proper, proven value integrated workflow and workforce management solution. Sales Force Enrichment and Fraud Management concepts became live on Eventus. Details will come soon…
(HU) Az Invitel Zrt. célul tűzte ki az ügyfél elégedettség megőrzését, ezzel együtt a különböző hibaelhárítási folyamatainak korszerűsítését. A feladat megvalósítására a területen jelentős szakmai tapasztalatokkal és kompetencival rendelkező Fornax ICT Kft kapott megbízást.
Business Problem Competition has been transformed completely on the telecommunication market. Incumbent Telco service providers do not compete with just each other these days. New and alternative service providers, contending for the customers, entered the arena, but mobile service providers lured away a considerable number of customers from the wired service providers. Wired providers entered […]
ATIS Dynamic Spectrum Management (DSM) Technical Report (ATIS-0600007) offers different methods to optimize physical layer of DSL systems. DSL spectrum management as O&M tool is able to provide the following benefits for DSL providers: to help the more stable daily operation of the existing DSL lines to increase the DSL coverage (to extend the loop […]
Address based DSL prequalification uses DSL measurement function of the DSMS system. Mechanism of the system is easy to understand. The prequalification system predicts the possibility of a green-field DSL service, using the following algorithms: to search existing DSL lines nearby to identify network objects, which will take part in the curtain service: DSLAM/MSAN cross-connect […]
In the world of mobile devices it is inevitable to think and consider how a software could be used on mobile devices. Besides the possibility to reach Eventus based functionalities via mobile browsers of mobile devices (IE or Opera on WinMo, Chrome on Android, Safari on iPhone) now the native client for Android is […]
Eventus is able to assign tasks to technicians ordered by priorities based on the given workload in a geographical zone and skills uploading the tasks smoothly. Configuration of timeslots can be configured on Android mobile and thick client as well, which results in the maximum number of assigned and displayed tasks. Technicians are able to […]
Eventus already has proven very successful in Central Europe, and now it is about to enter the global market. According to forecasts of the Gartner Group, the workflow market is expected to grow around 15% each year worldwide, and some 25% in Europe. It is the proven market success of professional workflow management systems in […]
Fornax has been awarded the Silver prize in the international competition for the ‘2003 Global Excellence in Workflow’ Awards, for innovation and excellence in its workflow management IT solution, WFMS, deployed at Matáv, the largest Hungarian telecommunications service provider. The awards, sponsored by the Workflow Management Coalition (WfMC), Giga Information Group and Workflow and Reengineering […]
The geographic module integrated to Eventus Workforce Management provides a perfect solution for location based despatching and also to support the online monitoring of service technicians. In addition to monitoring it has an extended user interface for dispatching and task execution as geographic information is also be used for task prioritizing, where for example task […]
Fornax delivered the Eventus Workflow and Workforce Management System which covers entire work with universal processes. Entire workflows can be seen, accurately measured and evaluated moving from manually controlled and experience based operation to automatic processes introducing performance measurements and result oriented approach at technicians. All employees can work fully independently and rely on Eventus. […]
As a result of several years of development, after accumulating know-how from international implementations, Eventus 3.0 is finally ready to provide critical Workflow and Workforce Management support for telecom companies. Hungary-based Fornax has been involved in the workflow industry since 1992. After working with several technologies, development projects and implementations, the company decided to release […]