During the provisioning and fault clearance processes technicians have to register and send the IDs of CPE to the central workflow server and update their personal inventory. These IDs contains several digits which increases the possibility of manual errors.
This can cause serious discrepancies in stock and controlling reports because of insufficient data quality.
Manual errors can be fully eliminated by using the integrated barcode scanner,
therefore there is no need for time consuming and cash burning data clearing
All the stock reports become up-to-date and contain real data.
The usage of this new feature is very user friendly, the barcode scanner recognizes several types of barcodes. The whole process takes only a few seconds.