During the provisioning and fault clearance processes technicians have to register and send the IDs of CPE to the central workflow server and update their personal inventory. These IDs contains several digits which increases the possibility of manual errors. This can cause serious discrepancies in stock and controlling reports because of insufficient data quality. Manual errors can be fully eliminated by using the integrated barcode scanner, therefore there is no need for time consuming and cash burning data clearing processes. All the stock reports become up-to-date and contain real data. The usage of this new feature is very user friendly, the barcode scanner recognizes several types of barcodes. The whole process takes only a few seconds.

Eventus Warehouse Module provides the possibility to manage personal inventory of the field force colleagues and track equipment usage. Mobile Stock function provides personal inventory management for the field force colleagues and registration of all materials used on customer premises. Necessary devices and additional installation materials are ordered from the central storage facility by a regional dispatcher or another appointed employee. Ordered materials are distributed to the local stock. A regional dispatcher or another appointed employee in charge assigns and distributes materials to the field force colleague within the zone. The Mobile stock module of Eventus shell supports integration with the central stock and its management. Amongst others this might include e.g.: updating information on used and faulty equipment (type, serial numbers). When work at the customer site is completed the field force colleagues have to send information to Eventus about consumed material. Generating this report is mandatory for the closing of the trouble ticket in the Workforce Management System. The personal inventory will be updated with the used material. If the stock level is critically low, the necessary work order to prepare appropriate materials will be generated and sent to the employee responsible for the handling of central/regional stock management. Thanks to the integration towards ERP systems (e.g. Oracle, SAP, etc…) there is always an accurate and up-to-date stock report at disposal of decision makers.

The brand new navigation client with Montenegrin map is made for the Android mobile client with 3D view and autorouting. It is optimized for HTC Desire with very fast zooming and map browsing. The client is enriched with user friendly features:   Automatic routing with voice prompts Fully customizable Lock-on-road feature Coordinates (latitude and longitude, altitude above sea level) Automatic time-zone detection Automatic zoom feature Proximity alerts Trip computer: distance passed, time spent, speed, and other Track recording, waypoints Heading towards the destination point, and ETA Information on GPS satellites' status "Where are you?", which allows quick and easy finding of your friends' location using the SMS feature.

UPC Hungary had the idea and the process how to raise revenue and reduce losses of income and needed a proper, proven value integrated workflow and workforce management solution. Sales Force Enrichment and Fraud Management concepts became live on Eventus. Details will come soon...