At the end of 2017m Fornax ICT won E.ON’s tender, the goal of which was the full range support, optimization and automation of the management of business processes related to the activities of E.ON’s electricity and gas lines of business.
The installed new platform replaced an existing process management system at the utilities company, so during implementation it was crucial to continuously ensure the unimpeded work of 2000 users. The installation of Fornax’s customized solution ensures transparent and precisely measurable technical processes and more efficient and effective work for E.ON management. In addition to the many features enhancing efficiency and user experience, the Eventus platform makes it possible to continuously inform the consumers in real-time, be it about the expected time of the task or about its details – further contributing to a user experience of even greater quality.
The turnkey and customized solution delivered by Fornax makes operation easy and cost-effective for E.ON. The installation of the new Eventus platform at the utility company began at the end of 2017 and was finished by the end of 2019.
The ownership of the IT company group Fornax is entirely Hungarian, and it has been present on the IT market of Hungary and Central Europe since 1991. In addition to its Budapest office, subsidiaries operate in Montenegro and Croatia, also in the IT sector. The experts of the company handle large scale IT projects in the areas of telecommunication, logistics, the fuel industry, administration, banking, finance and energetics among others.
Fornax’s proprietary Eventus workflow and work force management system is used in several European countries and has won several Hungarian and international awards. Eventus-based solutions currently aid the work of more than 10 000 users and the implemented and handled business processes serve more than 10,000,000 customers of Fornax’s clients. Besides other large Hungarian and European enterprises, Hungarian Telekom, Croatian Telekom and Montenegro Telekom has been using Fornax’s Eventus solution since 2000, 2001 and 2010 respectively.
